”We must learn to listen and help the public listen to itself. We in media were never good at listening — not really — but in our defense our media, print and broadcast, were designed for speaking. The internet intervened and enabled everyone to speak but helped no one listen. So now we live in amid ceaseless dissonance: all mouths, no ears.”
Jeff Jarvis writes that journalism seems powerless to prevent the apparent erosion of democracy in the US.
But it’s not just democracy that’s being eroded - it’s a visible symptom of a deeper problem.
Civility, decency, tolerance, respect, they’re all suffering because everyone talks but no one listens.
All mouths, no ears.
It’s not just journalists who need to reevaluate their positions but all of us.